One campaign engine sends over email, SMS, or WhatsApp — built with the same wizard, watched in the same AI inbox, and governed by the same opt-out list. Pick the channel that fits the lead and launch.
The problem
Some prospects only read email. Some never open it but reply to a text in seconds. Some live in WhatsApp. Bet on a single channel and you miss the rest; bolt three separate tools together and you get three inboxes, three opt-out lists, and three places for a "just checking in" to slip out after someone already said no.
The market gap
Most stacks treat each channel as its own product — a separate login, a separate suppression list, a separate report. So a prospect who says "stop" in one place keeps getting hit in another, and you never see the full conversation in one view. ZipAudience runs every channel through one engine: the same wizard builds the send, every reply lands in one inbox, and a single opt-out is honored everywhere at once.
How we solve it
A channel-agnostic dispatcher sits under the same campaign wizard, so adding SMS or WhatsApp is a choice, not a second product to learn.
Pick Email, SMS, or WhatsApp at the start; the same import, copy, and launch flow builds the campaign either way.
A single dispatcher routes the send to the right channel, so your audience, copy, and tracking work the same everywhere.
Replies from email, SMS, and WhatsApp land together, intent-scored, with an AI-drafted response ready for each.
A STOP or UNSUBSCRIBE on any channel adds the lead to one shared suppression list honored across all channels.
AI Autopilot scores each lead and picks the next touch — a follow-up can go by SMS even when the first email went out.
Launching an SMS or WhatsApp campaign requires a consent attestation, so messaging channels start on the right footing.
AI Autopilot works across channels, not just within one. It scores every lead from 0 to 100 — Hot, Warm, or Cold — reads where the conversation actually is, and decides the next best touch, which can mean following up by SMS even when the opener was an email. Every reply, on every channel, flows into the same AI Inbox where it is intent-scored and met with an AI-drafted response, so one person can keep dozens of cross-channel threads moving without losing the plot.
How it works
Start the same wizard and choose Email, SMS, or WhatsApp for the campaign.
Bring your audience and let AI draft the message; for SMS and WhatsApp you attest to consent before launch.
The channel-agnostic engine sends through the right channel and tracks delivery and replies.
Every reply lands in the unified AI Inbox, scored and drafted, while Autopilot times the next touch.
Reach prospects on email, SMS, or WhatsApp instead of betting everything on one channel.
Every reply across every channel arrives in the same AI Inbox, intent-scored and ready to answer.
A single opt-out suppresses a lead everywhere, and messaging channels require consent before they launch.
The same wizard, audience, and copy flow power every channel — adding one is a setting, not a migration.
No. Each campaign sends on the channel you choose — Email, SMS, or WhatsApp. What spans channels is AI Autopilot: it can pick a different channel for the next follow-up, and the unified inbox and shared opt-out list cover every channel at once. So "multi-channel" means reaching each lead on the channel that fits, all from one place.
Email, SMS, and WhatsApp are all live today. The same wizard builds a campaign on any of them, and a single channel-agnostic engine dispatches the send.
No. An opt-out on any channel — a STOP by SMS, an unsubscribe by email — adds the lead to one shared suppression list that is honored across every channel. One opt-out stops everything.
Email sends from your own connected mailbox. SMS and WhatsApp are pay-per-message from your prepaid balance; messages sent through your own number or carrier are not billed by ZipAudience. There are no per-channel subscriptions to stack.
All of them land in one unified AI Inbox. Each reply — email, SMS, or WhatsApp — is intent-scored and comes with an AI-drafted response, so you work every channel from a single view instead of switching apps.
Build your first campaign free — pick a channel, let AI draft it, and run every reply from one inbox.
Build a multi-channel campaignExplore more