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OutreachMultichannel Outreach Software

Multichannel Outreach Software for Email, SMS & WhatsApp

Build a separate campaign for the channel each audience has consented to receive. Use the same import and copy workflow, then track delivery and channel-specific opt-outs without stacking three campaign tools.

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campaign · q3-reactivationone engine · 3 channels

Email

AI inbox

842

sent

Replies scored + drafted

SMS

Delivery

410

sent

Tracked + opt-out

WhatsApp

Delivery

236

sent

Tracked + opt-out

Consent attestation

Required before launching SMS or WhatsApp.

Attested

Opt-out ledger · per channel

+1 415 ••• 0192

Texted STOP

SMS
Number suppressed

[email protected]

Clicked unsubscribe

Email
Address suppressed

+1 312 ••• 7745

Replied STOP

WhatsApp
Number suppressed

One engine routes each send to its channel. Opt-outs are recorded per channel. SMS and WhatsApp require a consent attestation; the AI reply inbox covers email.

The problem

Separate channel tools slow every campaign down.

Email, SMS, and WhatsApp each have a place in outreach, but separate tools create duplicate setup and fragmented records. A multichannel workspace keeps the campaign-building process consistent while still respecting the rules and opt-outs of each selected channel.

A separate login and setup process for every outreach channel.
Audiences and message drafts rebuilt when a different channel is needed.
Delivery and opt-out records scattered across unrelated tools.
Different consent and suppression requirements applied inconsistently.

The market gap

Most stacks treat each channel as its own product. ZipAudience keeps Email, SMS, and WhatsApp campaign setup in one workspace instead. Each campaign uses the channel you select; the same wizard builds the send, and each channel keeps its own delivery and opt-out records.

How we solve it

One multichannel outreach platform, one familiar workflow.

Choose Email, SMS, or WhatsApp when you create a campaign. The builder adapts to that channel while the audience, message drafting, delivery status, and suppression controls stay in one account.

One wizard, any channel

Pick Email, SMS, or WhatsApp at the start; the same import, copy, and launch flow builds the campaign either way.

Channel-aware engine

A single engine routes the send to the right channel, so your audience and copy flow the same way everywhere.

AI inbox for email replies

Email replies land in one inbox, intent-scored, with an AI-drafted response ready. SMS and WhatsApp run with delivery and opt-out tracking.

Per-channel opt-outs

A STOP on a number suppresses that number; an unsubscribe on an email suppresses that address. Each is recorded and checked before the next send on that channel.

Consent built in

Launching an SMS or WhatsApp campaign requires a consent attestation, so messaging channels start on the right footing.

Autopilot on email

AI Autopilot scores each lead and times the email follow-up, so openers get the right next touch without you watching the clock.

AI does the heavy lifting

AI Autopilot scores every email lead from 0 to 100 (Hot, Warm, or Cold), reads where the conversation is, and times the next email follow-up. Email replies flow into the AI Inbox where each is intent-scored and met with an AI-drafted response, so one person can keep dozens of email threads moving. SMS and WhatsApp campaigns send and track delivery with opt-out handling on each channel.

How it works

From zero to results in a few clicks

1

Pick a channel

Start the same wizard and choose Email, SMS, or WhatsApp for the campaign.

2

Import & write

Bring your audience and let AI draft the message; for SMS and WhatsApp you attest to consent before launch.

3

Launch & dispatch

The channel-aware engine sends through the right channel and tracks delivery and replies.

4

Work your email replies

Email replies land in the AI Inbox, scored and drafted, while Autopilot times the next email touch.

Meet leads where they answer

Reach prospects on email, SMS, or WhatsApp instead of betting everything on one channel.

Email replies in one inbox

Every email reply arrives in the AI Inbox, intent-scored and ready to answer.

Consent and opt-outs per channel

Messaging channels require consent before launch, and each opt-out is recorded and honored on its channel.

No tool to relearn

The same wizard, audience, and copy flow power every channel, so adding one is a setting, not a migration.

Frequently asked

What is multichannel outreach software?

Multichannel outreach software lets a team manage more than one outreach channel from the same platform. In ZipAudience, Email, SMS, and WhatsApp use the same campaign builder and account, while each campaign sends through the one channel you select.

Can one campaign alternate between email, SMS, and WhatsApp?

Not today. Each campaign sends through one selected channel: Email, SMS, or WhatsApp. You can create campaigns for different channels from the same workspace without rebuilding the process in separate tools.

Which channels are live?

Email, SMS, and WhatsApp all send today from the same wizard and a single channel-aware engine. Today the AI reply inbox and AI-drafted replies cover email; SMS and WhatsApp run with delivery tracking and opt-out handling.

If someone opts out by text, does it also stop emails?

Opt-outs are honored on the channel where they happen. A STOP suppresses that phone number, and an unsubscribe suppresses that email address; each is added to your suppression list and checked before the next send on that channel. We do not silently link a phone number to an email address, so opting out of texts does not by itself stop email to a different address.

How are the channels billed?

Email sends from your own connected mailbox. SMS and WhatsApp are pay-per-message from your prepaid balance. There are no per-channel subscriptions to stack.

Where do replies go?

Email replies land in the AI Inbox, intent-scored and with an AI-drafted response ready. SMS and WhatsApp replies and opt-outs are captured per channel.

Launch your first multichannel outreach campaign.

Create your free account, choose Email, SMS, or WhatsApp, and build the campaign from one familiar workflow.

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