Privacy Policy

Last updated: July 14, 2026

ZipAudience is operated by UR Counselor Consulting. This Privacy Policy explains how ZipAudience ("ZipAudience", "we", "us", or "our") collects, uses, and shares information when you use our website and platform (the "Service"). By using the Service, you agree to the practices described here.

1. Who we are

ZipAudience is a lead intelligence and marketing automation platform operated by UR Counselor Consulting. For questions about this policy or your data, contact us at . Payments for ZipAudience subscriptions are securely processed through Stripe, which may process your payment and billing information as our secure payment processor.

2. Information we collect

  • Account information you provide, such as your name, email address, password, company, and profile settings.
  • Billing information processed by Stripe, our secure payment processor. ZipAudience does not store full card numbers directly; Stripe provides us with limited transaction data (for example, plan, amount, status, and country).
  • Content and data you provide or generate, including lead lists, campaign content, connected mailbox data needed to send and sync replies, and settings.
  • Usage and device data, such as log data, IP address, browser type, pages viewed, and feature usage, collected through cookies and similar technologies.
  • Communications you send to us, such as support requests.

3. How we use information

We may use customer data for account access, billing, support, security, analytics, and service improvement. In more detail, we use information:

  • to provide account access and operate, secure, and improve the Service;
  • to process payments and manage subscriptions and credits (through Stripe);
  • to generate AI-assisted content and personalize features at your direction;
  • to send service-related and, where permitted, product communications;
  • to provide support and respond to your requests;
  • to perform analytics and understand how the Service is used;
  • to detect, prevent, and address fraud, abuse, and security issues; and
  • to comply with legal obligations and enforce our terms.

4. Legal bases

Where applicable law (such as the GDPR) requires it, we process personal data on the basis of performance of our contract with you, our legitimate interests in operating and improving the Service, your consent (where requested), and compliance with legal obligations.

5. How we share information

We share information only as needed to run the Service:

  • Payments: Stripe, our secure payment processor.
  • AI providers: to generate campaign content and suggestions.
  • Data providers: licensed providers that supply lead and property data.
  • Email and infrastructure providers: such as your connected mailbox provider (for example, Gmail or Outlook), hosting, storage, and analytics providers.
  • Legal and safety: where required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell your personal information.

6. International transfers

We and our service providers may process information in countries other than your own. Where required, we rely on appropriate safeguards for international transfers of personal data.

7. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service, and afterward only as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data as described below.

8. Security

We use reasonable technical and organizational measures to protect information, including encryption of sensitive credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact . You may also have the right to lodge a complaint with a data protection authority.

10. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work without them.

Our public website uses Google Analytics, delivered through Google Tag Manager, to measure visits, traffic sources, page interactions, and website performance. Google may process device, browser, IP address, and usage information under its own terms. Learn more about how Google uses information from sites that use its services.

11. Children

The Service is not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will update the date above and, where appropriate, notify you of material changes. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact

For privacy questions or requests, contact .